🐄 Our commitment: Pinjrapole Gaushala Jaipur is committed to protecting your personal information. We collect only what is necessary to process your donation and keep you connected with our Gau Seva mission. We never sell your data.
1. Introduction
This Privacy Policy applies to Pinjrapole Gaushala Jaipur ("we", "us", "our") — a registered charitable trust operating at 122, Tonk Road, Sanganer, Jaipur, Rajasthan — 302029, India.
By using our website (pinjrapolegaushala.com) or making a donation through our payment links, you agree to the collection and use of information as described in this policy.
2. Information We Collect
2.1 Information you provide directly
- Full Name — for donation records and receipt generation
- Age — for donor profile and seva customisation
- Contact Number — for WhatsApp receipt delivery and communication
- Email Address — for email receipt and updates (optional)
- Date of Birth — to send Gau Seva blessings on your birthday (optional)
- Wedding Anniversary — to send blessings on your special day (optional)
- City / Location — for regional seva event communication (optional)
- Seva Intention / Message — included in Gau Puja prayers (optional)
2.2 Information collected automatically
- IP address, browser type, device information
- Pages visited and time spent on website
- Referral source (how you found our website)
2.3 Payment information
We do not collect or store credit card, debit card, UPI, or banking information. All payment processing is handled by Razorpay, a PCI-DSS compliant payment gateway.
3. How We Use Your Information
- To process your donation and generate a receipt
- To send your donation confirmation via WhatsApp and/or email
- To send Gau Seva updates, photos, and monthly newsletters (with your consent)
- To personalise seva blessings on your birthday or anniversary
- To maintain our donor records for charitable and legal compliance
- To improve our website and seva offerings
4. Sharing of Information
We do not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:
- Razorpay — for payment processing (their privacy policy applies)
- WhatsApp Business — to deliver your donation receipt
- Legal requirements — if required by Indian law or a court order
- Government authorities — for charitable registration compliance (e.g., FCRA, 12A)
5. Payment Security
All donations are processed through Razorpay's secure payment gateway, which is certified PCI-DSS Level 1 compliant. All transactions are protected with 256-bit SSL encryption. We never see or store your card or banking details.
6. WhatsApp Communication
If you opt in to receive your donation receipt on WhatsApp, we will send:
- An instant donation confirmation message
- Your seva receipt with donation details
- Occasional Gau Seva updates (with the ability to opt out at any time by sending "STOP")
We use WhatsApp Business API and comply with WhatsApp's messaging policies. You may opt out of WhatsApp communication at any time by replying "STOP" or contacting us directly.
7. Cookies & Tracking
Our website uses minimal cookies to ensure proper functioning. We use:
- Essential cookies — required for the website to function
- Analytics cookies — to understand how visitors use our site (anonymised)
You can disable cookies in your browser settings. Note that disabling cookies may affect some features of the website.
8. Your Rights
Under applicable Indian data protection law, you have the right to:
- Access — request a copy of the personal information we hold about you
- Correction — request correction of inaccurate information
- Deletion — request deletion of your personal data (subject to legal obligations)
- Opt-out — unsubscribe from any communication at any time
To exercise any of these rights, contact us at [email protected] or call +91-9829064734.
9. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
- Email: [email protected]
- Phone: +91-9829064734
- Address: 122, Tonk Road, Sanganer, Jaipur — 302029, Rajasthan, India
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.